Libraries in the News
- Tune in to 91.3 KUAF’s Of Note with Katy Heneriksen at 8 tonight to hear Misha Gardner and Geoffery Stark discuss the Florence Price digitization project!
- Michelle Gibeault discusses the end of net neutrality with 40/29: https://t.co/bmt0IDSEl4
Live and Learn: Collections Emergency Training and Lessons
June 13 | 1 p.m. | MULN 486
This webinar will help you to make sure your Emergency Plan is a living document by focusing on learning opportunities both before and after emergencies: training and after-action reviews. We will provide ideas for training all staff who work with heritage collections and we’ll discuss how to debrief after actual emergencies to learn from them in the most effective way.
User Services Summer Training Series
User Services will host a series of trainings throughout the summer. While primarily intended for personnel who work the service desks on Mullins Level 2, all library personnel are invited to attend. Morning sessions will be repeated in the afternoon to accommodate various work schedules.
Thursday | June 7 | 10:30 a.m. and 3:45 p.m. | MULN 472B
Topic: Introduction to Caiasoft
Matthew Kelly and Kelvin Summerville will provide an introduction and overview of Caiasoft – the new inventory software that will be used to keep track of our items in Maggie (the new library storage facility).
Thursday | June 21 | 10:30 a.m. and 3:45 p.m. | MULN 472B
Topic: Mental Health Awareness for Library Employees
Julia Conroy will provide an overview of mental health issues from a library perspective. The presentation will include educative awareness of mental health issues and relevant application, such as de-escalation techniques and available campus resources.
Thursday | July 5 | 10:30 a.m. and 3:45 p.m. | MULN 472B
Topic: New Patron Applications
Sherryl Faulkner-Robinson review what service desk personnel need to know about patron applications for library privileges, and for those in User Services, review how to set up a new patron account.
Thursday | July 19 | 10:00 a.m. and 3:45 p.m. | MULN 472B
Topic: Customer Service Basics and Understanding the Reference Interview
Kathleen Lehman will review the basic ideas for providing good customer service and for using a “reference interview” to ensure we provide the patrons with the information that they truly seek.
Shout Out (n.) Informal. A message of congratulation, support, or appreciation.
Beth Juhl gives a shout-out to Sherryl Faulkner-Robinson for dropping everything to get the movers’ barcode scanners programmed and working. She’s a barcode wizard!
Sustainability Tip of the Week
Picking up some food to take home, or having food delivered? Let them know when you order that you don’t need any plasticware!
Out-of-Office Notices
| Name | Dates | Need Anything, Please Contact (479-575-XXXX) |
| Necia Parker-Gibson | 6/9-14 | Please call the research desk. |
| Kathleen Lehman | 6/9-14 | Lynaire Hartsell, hartsell@uark.edu, 5-4103 or Sherryl Faulkner-Robinson, srobins@uark.edu, 5-8442 |
| Charles Sabo | 6/11-15 | Ashley Mitchell, anmitche@uark.edu, 5-3566 or Mandi Smith, ms054@uark.edu, 5-4812 |
| Mary Leverance | 6/18-22 | Diane Baker, dabaker@uark.edu, 5-5512 |
| Ashley Mitchell | 6/18-22 | Charles Sabo, csabo@uark.edu, 5-5415 or Lisa Lindsey Headstream, lxl013@uark.edu, 5-4165 |
| Melody Herr | 6/21-22 | Cedar Middleton, ccmiddle@uark.edu, 5-2041 |
| Lynaire Hartsell | 7/23-31 | Sherryl Faulkner-Robinson, srobins@uark.edu, 5-8442 |
Calendar of Libraries’ Events – mark your personal calendars!
| Date | Event |
| 6/7 | Introduction to Caiasoft, 10:30 OR 3:45, MULN 427B |
| 6/21 | Mental Health Awareness for Library Employees, 10:30 OR 3:45, MULN 427B |
| 7/5 | New Patron Applications, 10:30 OR 3:45, MULN 427B |
| 7/19 | Customer Service Basics and Understanding the Reference Interview, 10:00 OR 3:45, MULN 427B |