New Digital Collection: Extension Service MPs
The Arkansas Extension Service’s Miscellaneous Publications(MP) present information that might come out only once, or from time to time, rather than regularly. They include the list of films available for 4-H clubs at the time, pamphlets on forest fire prevention, or those of interest to a group of their readers, such as the recommended chemicals to spray for weeds.
Live and Learn: Collections Emergency Training and Lessons
June 13 | 1 p.m. | MULN 486
This webinar will help you to make sure your Emergency Plan is a living document by focusing on learning opportunities both before and after emergencies: training and after-action reviews. We will provide ideas for training all staff who work with heritage collections and we’ll discuss how to debrief after actual emergencies to learn from them in the most effective way.
User Services Summer Training Series
User Services will host a series of trainings throughout the summer. While primarily intended for personnel who work the service desks on Mullins Level 2, all library personnel are invited to attend. Morning sessions will be repeated in the afternoon to accommodate various work schedules.
Thursday | June 21 | 10:30 a.m. and 3:45 p.m. | MULN 472B
Topic: Mental Health Awareness for Library Employees
Julia Conroy will provide an overview of mental health issues from a library perspective. The presentation will include educative awareness of mental health issues and relevant application, such as de-escalation techniques and available campus resources.
Thursday | July 5 | 10:30 a.m. and 3:45 p.m. | MULN 472B
Topic: New Patron Applications
Sherryl Faulkner-Robinson review what service desk personnel need to know about patron applications for library privileges, and for those in User Services, review how to set up a new patron account.
Thursday | July 19 | 10:00 a.m. and 3:45 p.m. | MULN 472B
Topic: Customer Service Basics and Understanding the Reference Interview
Kathleen Lehman will review the basic ideas for providing good customer service and for using a “reference interview” to ensure we provide the patrons with the information that they truly seek.
Sustainability Tip of the Week
Did you know? Commercial car washes are designed to save water and prevent chemicals from getting into storm drains, which can harm marine life and reduce the quality of our drinking water. For all of you die-hard DIY-ers, try using collected rainwater and water-based, phosphate-free soap to keep your car andthe environment in tiptop shape.
Out-of-Office Notices
| Name | Dates | Need Anything, Please Contact (479-575-XXXX) |
| Mary Leverance | 6/18-22 | Diane Baker, dabaker@uark.edu, 5-5512 |
| Ashley Mitchell | 6/18-22 | Charles Sabo, csabo@uark.edu, 5-5415 or Lisa Lindsey Headstream, lxl013@uark.edu, 5-4165 |
| Melody Herr | 6/21-22 | Cedar Middleton, ccmiddle@uark.edu, 5-2041 |
| Deborah Kulczak | 6/21-26 and 7/5-6 | Mikey King, mikey@uark.edu, 5-4657 |
| Marianne Williams | 7/8-30 | |
| Lynaire Hartsell | 7/23-31 | Sherryl Faulkner-Robinson, srobins@uark.edu, 5-8442 |
Calendar of Libraries’ Events – mark your personal calendars!
| Date | Event |
| 6/21 | Mental Health Awareness for Library Employees, 10:30 OR 3:45, MULN 427B |
| 7/5 | New Patron Applications, 10:30 OR 3:45, MULN 427B |
| 7/19 | Customer Service Basics and Understanding the Reference Interview, 10:00 OR 3:45, MULN 427B |