Room Change: Staff Meeting June 28
This month’s staff meeting will be held from 2-3 p.m. Thursday, June 28 in the Walton Reading Room. Faculty will still meet from 10-11 a.m. Wednesday, June 27 in Room 102.

User Services Summer Training Series
User Services will host a series of trainings throughout the summer. While primarily intended for personnel who work the service desks on Mullins Level 2, all library personnel are invited to attend.  Morning sessions will be repeated in the afternoon to accommodate various work schedules. 

Thursday | July 5 | 10:30 a.m. and 3:45 p.m. | MULN 472B
Topic: New Patron Applications 
Sherryl Faulkner-Robinson review what service desk personnel need to know about patron applications for library privileges, and for those in User Services, review how to set up a new patron account. 

Thursday | July 19 | 10:00 a.m. and 3:45 p.m. | MULN 472B
Topic: Customer Service Basics and Understanding the Reference Interview
Kathleen Lehman will review the basic ideas for providing good customer service and for using a “reference interview” to ensure we provide the patrons with the information that they truly seek.

Sustainability Tip of the Week
Faculty: Have you considered sponsoring a student proposal for the Green Revolving Fund? Proposals for $50,000 and less are currently being accepted! Learn more at: https://sustainability.uark.edu/get-involved/green-revolving-fund.php

Out-of-Office Notices

Name Dates Need Anything, Please Contact (479-575-XXXX)
Sherryl Faulkner-Robinson 6/22-29 Kathleen Lehman, kalehman@uark.edu, 5-7058
Robin Roggio 7/2-6 and 7/25-27 Christina Wampler, crm005@uark.edu or Jonathan Anthony, jxa018@uark.edu, 5-5311
Deborah Kulczak 7/5-6 Mikey King, mikey@uark.edu, 5-4657
Judy Robinson 7/5-16 Mary Gilbertson, mag@uark.edu, 5-5417 or Janell Prater, jprater@uark.edu, 5-4726
Marianne Williams 7/8-30  
Lynaire Hartsell 7/23-31 Sherryl Faulkner-Robinson, srobins@uark.edu, 5-8442

 

Calendar of Libraries’ Events – mark your personal calendars! 

Date Event
7/5 New Patron Applications, 10:30 OR 3:45, MULN 427B
7/19 Customer Service Basics and Understanding the Reference Interview, 10:00 OR 3:45, MULN 427B